Maximize ROI. Simplify Governance. Strengthen Identity.

Implementing SailPoint is just the beginning. To truly unlock the value of your Identity Governance & Administration (‘IGA’) investment, you need expert support that evolves with your business.

At Hexadius, we specialize in supporting existing SailPoint customers through proactive maintenance, onboarding, and continuous enhancements — with a laser focus on driving ROI and governance maturity.

🔍 Start With a Complimentary Maturity Assessment

We kick off every engagement with a comprehensive IGA Maturity Assessment, tailored specifically for SailPoint IdentityIQ (‘IIQ’), IdentityNow (‘IDN’) and Identity Security Cloud (‘ISC’) deployments. This helps us understand your current SailPoint environment across:

• Identity lifecycle processes
• System integrations
• Role models & policies
• Operational gaps

Based on this, we develop a customized enhancement roadmap — prioritizing actions that improve automation, compliance, and efficiency.

🛠️ Our Support & Enhancement Services

✅ Operational Support

• Issue resolution, ticket triage, and connector monitoring
• Workflow and provisioning troubleshooting
• Compliance support for certifications and policy enforcement

🚀 Enhancements & System Onboarding

• Onboarding new applications and infrastructure components (such as servers and database)
• Integration support for cloud and on-premise systems
• Configuration updates and policy tuning
• Role-Based Access Control (‘RBAC’) rollout including access modelling
• Leveraging SailPoint AI features such as ‘Recommendations’ and ‘Harbor Pilot’

🔄 Proactive Maintenance

• Health checks and system tuning
• Performance optimization
• Backup validation and error prevention

📈 Advisory & Roadmap Execution

• Delivery of enhancement roadmap
• ROI check-ins and KPI tracking
• Guidance on best practices and feature adoption

💡 Why Choose Us?

• Accelerated ROI: Streamline identity operations, reduce manual work, and enable faster integration.
• Experienced Team: Deep SailPoint expertise across IIQ, IDN and ISC.
• Flexible Models: Choose between managed support, shared services, or augmentation.
• Long-Term Value: We partner with you to ensure SailPoint remains a strategic enabler.

📞 Let’s Talk

Ready to take your SailPoint environment to the next level?

👉 Contact us to schedule a free maturity assessment and learn how we can support your SailPoint journey.